Projector Frequently Asked Questions

General Frequently Asked Questions

Can I collect from you?

Yes! We are located in Bayswater Victoria. You are welcome to collect, just make sure you send us an email or give us a call prior. Please note, we don't keep all items in stock at our Bayswater location so on occassions we may need to transfer your item here first.

Is my delivery insured?

You bet. All of our deliveries are well packed to reduce the risk of damage, but just for added peace of mind we insure them too! If your new projector arrives with freight damage please let us know immediately so we can arrange a replacement.

How long does delivery take?

Most projectors and small items tend to be delivered to major east coast cities within a few days. For our friends in Perth and Tassie best to allow about 1 week. Larger items, such as projector screens, will take longer as we must use specialty freight services for these. Check out our Delivery Page for more information.

Does Just Projectors offer Installation?

Whilst we do not employ installers directly we can often recommend you an installer that operates in your area. Most local electricians are more than capable of installing a projector and screen, there are also AV installation franchises, such as Jims Antennas and TV Magic, that operate in most major areas.

What is your Returns Policy?

All of our items come with a full warranty and protections under Australia's Consumer Law. If your item is faulty, or does not do something as advertised, please contact us as soon as possible so we can arrange a remedy. All the items we sell are brand new and factory sealed (unless specified), this does mean we are unable to offer trial or demo models to customers. If you have made a mistake and ordered the wrong product, please do not open it... get in contact with us right away and we will try to help.
Please visit our Returns Page for further information.

Do your prices include GST?

All of our advertised prices online include Australia's GST and a Tax Invoice is provided with every sale. International customers are not charged Australia's GST however will be responsible for any taxes in the destination country.

Do you charge credit card fees?

No. Just Projectors does not surcharge for Visa, Mastercard, or Amex transactions. We also accept Paypal without any fees.

Where can you deliver?

Our flat rage delivery fee covers delivery to 99% of the population of Australia. Some remote areas may incur a surcharge. We also deliver world-wide, please contact us for a quote.

Any questions we missed? Send us an email to