At Just Projectors, we take the security of your payment information seriously. We use industry-standard encryption to protect your data. Payment details are processed securely and are not retained on our servers for any prolonged period.
To protect against fraudulent transactions, we may perform a one-time security check for first-time customers. This ensures your card is not being used without your permission.
A typical verification involves placing a small charge (less than $1.00) on your card. Once you confirm the exact amount shown on your statement, we will process the remaining balance and ship your order. This helps us verify that you are the legitimate cardholder.
Whilst we trade as Just Projectors, our legal entity is GM Multimedia Pty Ltd. We use this small charge to verify that you have access to the card account. If you see this charge and a team member has not yet contacted you, please feel free to call us on 1300 739 131.
The charge is a random amount less than $1.00. We use a random amount so that only someone with access to your private banking portal can verify it. This is not an extra cost; the amount is simply a "down payment" and will be deducted from your total order balance.
Yes. This is part of your total purchase price, not a fee. If we are unable to reach you to verify the amount, the charge will be fully refunded and the order cancelled.
If you are using a corporate or company card and cannot see the live transactions, please contact us. We can discuss alternative verification methods to ensure your order is processed promptly.
The charge will appear as GM MULTIMEDIA PTY LTD in your internet banking portal or mobile banking app. It usually appears instantly under "Pending Transactions."
No. This is a one-time verification for first-time customers or high-value orders. Once your account is verified, future orders will generally process without this extra step.
Absolutely. Our team is available at 1300 739 131 during business hours to answer any questions.